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Your Trusted Partner in Health

2 Airlie Avenue,
0113 345 0180

Opening hours
Monday - Friday   8am – 4pm
Saturday - Sunday   CLOSED

As your local community pharmacy, we can offer a wide range of services for you and your family. This leaflet provides information about our services.

NHS services we provide:
Dispensing prescriptions - We dispense NHS prescriptions (paper and electronic) and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use an efficient wholesaler service to enable us to dispense all prescriptions promptly. We can also dispense NHS repeat dispensing prescriptions. Ask us for more information about this service.
Our staff can also advise you on safe storage of medicines.

Unwanted medicines - Please return all unwanted medicines to the pharmacy, where we will dispose of them safely. We can send a prepaid package or have one of our drivers collect them from you.

Health advice and self-care - Our pharmacist and trained assistants are available to provide advice on all medicines and minor ailments, in private if required. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. We meet Healthy Living Pharmacy standards and have a dedicated health promotion zone located within our store where you can get information on local public health issues. You can also talk to our health champion who can give you advice on how to improve your health and wellbeing. We can also direct you to other sources of advice and assistance if we cannot help you ourselves.

Discharge Medicines Service - In hospital, the medicines you take may be changed, or new medicines prescribed. With your consent, we may be informed of these changes so that we can provide advice and support to you with the medicines you will be taking after your visit to hospital. We can also liaise with the hospital and your doctor, if this is necessary. Ask us for more information about this service.
New Medicine Service - When you are prescribed a medicine to treat one a range of long-term conditions for the first time, the pharmacist will support you to use the medicine safely and to best effect. Our pharmacist will talk to you about one to two weeks after you first receive the medicine to see how you are getting on with it and to discuss any problems you may have. A second follow-up will be a month after you first receive the medicine. Our pharmacist will give you details and offer this free NHS service, if this is available to you.

Patient records - We keep records of all your prescriptions dispensed by us, as well as records of other services we provide to you. Our pharmacy professionals also consult records to support your care, such as NHS summary care records or local shared care records. Our use of records helps us check for possible problems, such as reactions between medicines, and will help us deal with any queries you may have. We comply with the Data Protection Act and the NHS code on confidentiality. If you want to discuss the records we keep, please speak to a member of staff.

Additional Services due to COVID-19 – We may provide additional NHS services as part of the NHS response to COVID-19. Please ask us for further information.

We provide the above NHS services on behalf of:
NHS England, PO Box 16738, Redditch, B97 9PT 

Other services we provide:
Prescription collection and delivery service
We offer a (free) prescription collection service from selected local GPs, and we can also deliver prescriptions to your home (for free if applicable). Ask us for more information.

Medicines sales
We keep a small range of over-the-counter medicines and related products. Our staff members can help you to select the most appropriate products for your needs.

Emergency supplies
If you need one of your regular prescribed medicines in an emergency, when you are unable to contact your doctor, we may be able to help.

Contact Us
Practice Leaflet: Welcome
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